You can delete your Sporthood account at any time, without having to give a reason.
Deleting it does not cancel a subscription taken out in the App Store or Google Play: cancel it in your store account settings.
In the app
In the app, on iPhone, Android or the web:
- On the home screen, tap Profile, at the top left.
- Open Settings.
- Tap Delete my account, then confirm.
Deletion is immediate and permanent.
Without the app
If you can no longer sign in, write to [email protected] from your account’s email address, with the subject “Account deletion”. We delete the account within 30 days at most and confirm it to you by email.
What is erased
Immediately: your credentials, sessions, devices, “Show me to groups looking for players” listing, blocks, messages (including in groups), private conversations, invitations, requests and notifications.
You are removed from upcoming events, without it counting as a late drop-out, and the waitlist moves up. You leave your groups; a group you owned passes to its longest-standing admin, or disappears if it has none. You also leave your team in ongoing or upcoming tournaments.
What remains, without your name
Shown as “deleted account”, without your name or username: your sign-ups and attendance at past events and your participation in tournaments that have started, so that the history and other participants’ reliability do not change.
Your name may remain in the automatic lines of chats (for example “Léa joined the team”) and in notifications already received by others, which are erased at the latest 365 days after they were sent.
(Encrypted) backups that still contain your account disappear after 12 months at most.
The details are in the privacy policy.