1. Purpose
Sporthood lets you create groups, organise events, teams and tournaments within them, for every activity, and talk with the other members. These terms apply to the Sporthood app (iPhone, Android and web) and the sporthood.app site, together “the service”. By creating an account, you accept them. The publisher of the service is identified in the legal notice.
2. Account
- You need an account to use the service. Sporthood is for people aged 15 or over: by creating an account, you declare that you are at least 15.
- You provide a valid email address and keep your password secret. You are responsible for what is done from your account.
- Your display name and username must not impersonate another person.
3. What you publish
You remain responsible for the content you publish: names and descriptions of groups, events, teams and tournaments, calls for members or participants, messages, “Show me to groups looking for players” listing. Prohibited content includes, in particular: hateful, discriminatory, harassing or threatening remarks, illegal content, unsolicited commercial approaches, impersonation, and publishing other people’s personal data without their consent.
You grant the publisher, only for as long as you use the service, a free right to host this content and display it to the people you intend it for.
4. Blocking and reporting a person
- You can block a person. You can no longer write to each other privately or send each other message requests; your private conversation disappears; you no longer appear to each other in the participant search; you can no longer invite each other into a tournament team or apply to join each other’s. Blocking does not hide their messages in the group, team or tournament chats you share. The blocked person is not told.
- You can report a person from their profile. The report is reviewed by the moderation team.
5. Reporting illegal content
Anyone, with or without an account, can report content they consider illegal by writing to [email protected]. Please state:
- why you think this content is illegal;
- exactly where it is: group, event, team or tournament, author, date of the message;
- your name and email address (except for child sexual abuse material);
- that you are making this report in good faith and that the information in it is accurate.
We acknowledge receipt of the report, review it diligently and let you know our decision. We inform the competent authorities of any content that gives rise to a suspicion of an offence threatening a person’s life or safety.
This address is the service’s single point of contact, for its users as well as for the authorities (articles 11 and 12 of Regulation (EU) 2022/2065, the Digital Services Act), in French, English or Spanish.
6. Moderation
The publisher may remove content that is illegal or breaches these terms and, in the event of a serious or repeated breach, delete the account concerned, after a warning except in cases of serious abuse. Each decision is taken by a person, without automated tools. The person concerned receives the reasons by email (the content concerned, the grounds, the rule or law applied), unless the law prevents it, and can challenge the decision by replying to that message; they can also take the matter to court.
7. Managers, organisers and reliability
- The owners and admins of a group, the organisers of a tournament and the captains of a team manage what belongs to them: members, sign-ups, requests for a spot, attendance, results. The publisher does not control their decisions.
- A manager can mark an absence or a late arrival on the attendance sheet during the 72 hours after the event. The resulting reliability is visible to other users, and how it is calculated is described in the privacy policy. You can dispute an absence or a late arrival for 7 days. The service imposes no automatic penalty as a result; an event’s organisers may only choose to give its spots by reliability, as the privacy policy describes.
8. What Sporthood is not
Sporthood is an organisation tool. The publisher does not organise events, does not book venues, collects no payment for events (a price shown on an event is indicative and is settled outside the service) and is not liable for how events go, for accidents or for disputes between participants. Everyone makes sure they are fit for the activity they take part in and, where needed, insured.
9. Plans and subscriptions
Sporthood offers three plans:
- Base, free: with ads; you can be a member of at most 3 groups and cannot create tournaments.
- Essentials, paid: no ads; at most 5 groups; one tournament created or taken over per rolling 12 months, and only one unfinished tournament of which you are the organiser at a time.
- Premium, paid: no ads; no limit on groups or tournaments.
Paid plans are auto-renewing monthly or yearly subscriptions, sold only in the App Store and Google Play. Their price, in your currency, is shown in the store and in the app before purchase. A yearly plan starts with a 7-day free trial, once per store account, when the store says you are eligible.
- Payment and cancellation: payment, renewal, cancellation and refunds are handled by the store (Apple or Google), under its own terms. You cancel in your store account settings, which the app links to. Cancelling stops the next renewal; the plan stays active until the end of the paid period. If a payment fails, the store may keep the plan active for a grace period.
- Right of withdrawal: in the European Union, it lasts 14 days for a digital service. By subscribing and starting to use the service straight away, you agree that it starts immediately. A refund request goes to the store (Apple or Google), whose procedures apply.
- Account: a subscription stays attached to the Sporthood account that bought it. It cannot be restored onto another Sporthood account, and Family Sharing is not offered. Deleting your account does not cancel the subscription: cancel it in the store; the app reminds you to.
When a paid plan expires, is cancelled or is replaced by a lower plan, nothing is deleted:
- Groups: if you are a member of more groups than the plan allows, you keep them (chats, members), but you no longer see their events, except those you had already signed up for, and cannot sign up for new ones, until you leave groups or subscribe again.
- Tournaments: if you are the organiser of more unfinished tournaments than the plan allows, all of these tournaments are suspended, read-only for everyone: no new entries, no results recorded, but participants can withdraw. The suspension ends when you subscribe again or hand the organisation over to one of the tournament’s admins, who must accept it and have room on their own plan.
- After 30 days of suspension (you are warned 7 days and 1 day before), the organisation is offered in turn to the tournament’s admins, the captains of its teams, then its individual entrants, each having 48 hours to accept. If nobody accepts, the tournament is closed for good and its upcoming events are cancelled. The same offer happens straight away if the organiser deletes their account.
10. Availability and liability
We do our best to keep the service available and reliable, but cannot guarantee it: it may be interrupted for maintenance or change over time. The publisher is liable for damage attributable to it under the general law; it is not liable for content published by users, which it only becomes aware of once it is reported.
11. Intellectual property
The Sporthood trade mark, its logo, the service and its code belong to the publisher; you may not reproduce them without its consent. The content you publish remains yours.
12. Deleting your account
You can delete your account at any time, in the app or without it (sporthood.app/en/delete-account). What is erased and what remains, without your name, is described in the privacy policy. Deleting it does not cancel a subscription (see section 9).
13. Personal data
How it is processed is described in the privacy policy.
14. Changes
We may change these terms; we will tell you about a significant change by email before it applies. If you do not accept it, you can delete your account.
15. Governing law and disputes
These terms are governed by French law. In the event of a dispute, write to us first ([email protected]) to seek an amicable solution. Failing that, the French courts have jurisdiction, subject to the consumer protection rules of your country of residence.